Damaged File

Feb 26, 2020 - 2:12 AM

  • I purchased yesterday and tried to follow up the tutorial in order to use transitions.
    But, when I imported and tried to load file, it kept saying the file is old or damaged
    How can I solve this problem?

  • Hey,
    this is a problem from Adobe 2020, but i think I Found a solution for it, here's the steps I took:

    • Closed all adobe programs
    • Open Creative Cloud, sign out
    • Restart computer
    • Open Adobe Program, sign in on the prompt.

    Everything seems to be working now


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