Refund Policy

Dec 18, 2019 - 8:45 AM

  • Our products are digital goods. We generally offer no refunds but...
    All sales with are final. For any digital items, unfortunately we can’t offer you a refund or exchange. But we are happy to give you a store credit if you are unhappy with your purchase. Make sure to send us your full name and your order number.

  • Hello,

    I purchased the +500 Seamless Video Transitions × 1 yesterday and it doesn't work on my Final Cut Pro X. When I checked it seems it's only compatible with Adobe Premiere Pro. Do you have an FCPX version for these transitions?

    Looking forward.

    Best regards,


    Screenshot 2020-01-06 at 9.50.20 AM.png

  • Hey Ronald, please check your E-mails. Best, Felix

    This post was edited Mar 24, 2020 10:09AM
  • Dear Team,
    I have bought your transition in the last few minutes but I can not use it with Adobe Premiere.
    Is there any solution?
    Kind regards from Austria


  • Hey there,
    you need at least Premiere Pro CC2018 (12.1.2) to use the transitions. Please contact me and we will find a solution.
    Best, Felix

    This post was edited Mar 24, 2020 10:09AM
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